We understand that plans can change after placing an order. This Order Cancellation Policy explains how to cancel or modify an order placed with Royal Furniture before it enters carrier transit.
1. Canceling an Order Before Shipment
Orders placed with Royal Furniture enter packing and fulfillment within 1–2 business days, with a daily dispatch cutoff of 3:00 PM IST. You may cancel your order for a 100% full refund with zero cancellation fees at any time before your parcel has been handed over to the shipping carrier.
2. How to Request a Cancellation
To cancel or modify an unshipped order, contact our support desk immediately with your Order Number and the email address used at checkout:
- By Email: care@royalfurnitures.shop (include "CANCEL ORDER #" in the subject line for priority routing)
- By Phone: +91 92219 10827 during business hours (Open daily, 8:00 AM – 9:00 PM IST)
3. Orders Already Shipped
If your parcel has already been assigned a tracking number and handed off to the carrier, we can no longer intercept the shipment in transit. In that case, you may simply return the unopened package within 10 calendar days of delivery under our Return & Refund Policy for a full refund.
Store Contact & Verification Details
Merchant Name: Royal Furniture
Physical Address: Shop no. 4, beside Anand dham, Uthalsar Naka, Uthalsar, Thane, Maharashtra 400601, India
Support Email: care@royalfurnitures.shop
Telephone: +91 92219 10827
Customer Service Hours: Open daily, 8:00 AM – 9:00 PM IST