Your tracking number

It is emailed to the order email address once the courier collects the carton. Enter it on the courier’s own tracking page.

Order ID vs tracking number

• Order ID – our reference. Quote it in any message to us.
• Tracking number – the courier’s reference for the physical carton.

If nothing is moving

Allow the dispatch window first – 1–2 business days to pack and hand over, then 3–6 business days to metro cities and 5–10 business days to other locations. Furniture cartons often sit a day longer at a hub than a small parcel would. If tracking has not updated for three working days, send the Order ID to care@royalfurnitures.shop.

No email?

Check spam for a message from care@royalfurnitures.shop. If it is not there, write with your Order ID and the email used at checkout and we will resend.

Delivery attempted

Furniture is not left unattended, so somebody has to be present. Keep the phone number given at checkout reachable. If a carton returns to us undelivered we will contact you to re-dispatch, with the re-delivery charge payable by the customer.

Help

care@royalfurnitures.shop · +91 92219 10827 · Customer service: 8:00 AM – 9:00 PM IST, daily